Nonetheless, it wouldn’t hurt if you try some workarounds to eliminate possible factors that could have triggered audio issues on your device. If it’s the latter, then there’s not much that can be done on your end because there’s nothing you need to fix in the first place.
It is also possible that the problem is not on your end but rather on the person on the other end. No sound problem like when you can’t hear the other person on the other end during a phone call is usually attributed to a faulty speaker on your end. Here’s a quick guide on how to troubleshoot on Skype that has no sound on Android 10 but video works just fine. This post highlights potential solutions to audio problems with Skype app on Android 10.
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